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POLICY OF PRIVACY

The purpose of this policy is to inform individuals about the different data processing activities carried out by this organization through the website that may involve their personal data in accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.

IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER

The organization TUATEAM, S.L., located at Calle Anna nº6, 35, 46019, Valencia, with N.I.F. B40604928, and email address info@ask4invest.com.

PURPOSES OF THE PROCESSING OF PERSONAL DATA

USERS/VISITORS OF THE DATA CONTROLLER’S WEBSITE

We will process the personal data provided through our web forms in order to:

  • Respond to requests, complaints, and incidents submitted through our contact channels incorporated on the website.
  • Understand the behavior of the visitor within the website in order to detect possible cyber attacks on our website.
  • Comply with the applicable legal obligations that directly apply to us and regulate our activity.
  • Protect and exercise our rights or respond to claims of any kind.
  • Manage your data to schedule the requested appointment.

LEGAL BASIS OF THE PROCESSING

USERS/VISITORS OF THE DATA CONTROLLER’S WEBSITE

The consent you have given us to process your data for the indicated purposes. Refusing to provide your personal data will make it impossible to process your data for the mentioned purposes. To comply with the legal obligations that apply to us. In this case, the data subject cannot refuse the processing of personal data. In our legitimate interest to protect our image, business, and reputation by preventing attacks on our website. In this case, the data subject cannot refuse the processing of personal data, although they may exercise, if applicable, the rights recognized in the eighth section of this policy.

DATA RETENTION PERIOD OR CRITERIA

The personal data provided will be kept for the time necessary to fulfill the purposes for which they were initially collected. When the data is no longer necessary for the processing in question, it will be blocked and, if necessary, made available to the competent Public Administrations and Bodies, Judges and Courts, or the Public Prosecutor’s Office, during the limitation periods for actions that may arise from the relationship maintained with the client and/or the legally established retention periods. Your data will be properly blocked for a period of 5 to 15 years, depending on the case, in accordance with Article 1964.2 of the Civil Code.

RECIPIENTS

During the duration of the processing of your personal data, your data may be disclosed to:

  • Judges and Courts.
  • State Security Forces and Corps.
  • Other competent authorities or public bodies when the data controller has a legal obligation to provide the personal data.

INTERNATIONAL DATA TRANSFERS

No international data transfers are made.

RIGHTS

Data subjects may exercise their rights of access, rectification, erasure, restriction of processing, objection, and, where applicable, data portability (if technically feasible) or withdraw consent given, as well as, if applicable, not to be subject to a decision based solely on automated processing, including profiling. These rights can be exercised at any time and free of charge. To exercise these rights, you can use the forms provided by the organization or send a written request to the postal address or email address indicated above. If necessary, your request must be accompanied by a photocopy of your ID card or equivalent document in order to prove your identity. If you believe that your rights regarding the protection of your personal data have been violated

in any way, especially if you have not obtained a satisfactory response when exercising your rights, you can file a complaint with the competent Data Protection Authority (Agencia Española de Protección de Datos) through their website: www.agpd.es.

ACCURACY OF DATA

The data subject guarantees that the provided data is true, accurate, complete, and up to date, and undertakes to inform the organization of any changes to the provided data through the channels indicated in section one of this policy. The data subject will be responsible for any direct or indirect damage or harm that may arise from the non-compliance with this obligation.

If the user provides data of third parties, they declare that they have obtained the consent of the individuals involved and undertake to provide them with the information contained in this clause, releasing the organization from any liability arising from the non-compliance with this obligation.

SOCIAL MEDIA

All users who visit our website can join our social media or groups. However, unless we directly request your data (e.g., through marketing actions, contests, promotions, or any other valid form), your data will belong to the corresponding social network. Therefore, we recommend that you carefully read their terms of use and privacy policies and ensure that you configure your preferences regarding the processing of data.

MODIFICATIONS/UPDATES

This privacy policy may be modified/updated in accordance with established legal requirements or in order to adapt the policy to instructions issued by the Spanish Data Protection Authority or changes on our website. If you have any doubts about this policy, you can contact TUATEAM, S.L. via the following email address: info@ask4invest.com.

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